An end-to-end self-service solution that automates the entire process, minimising the need for administrative staff to intervene. It significantly reduces costs and increases performance.

ADVANTAGES

  • Digital infrastructure accessible by multiple devices and available 24/7;

  • You can choose where you want to host the system (Cloud, Internal or External Server);

  • More efficient queue management;

  • Reduces HR tasks that don’t add value to the service;

  • Fully integrated with Customer Service Mobile App for the end user (digital tickets);

  • Improved customer experience.

FEATURES

  • Customers register via the kiosk; tickets are issued with referral to the waiting room;

  • Waiting rooms have TVs displaying the ticket numbers; Screens can display institutional videos and images, and stream TV channels;

  • Back office with remote and individual control of all TVs;

  • Dashboard module with all queue management statistics;

  • Fully integrated with Customer Service Mobile App for the end user (digital tickets).

  • PRICE ADJUSTED TO SUIT YOUR NEEDS.

Based on a SaaS pricing model, the service can be paid in monthly instalments and enables implementation at reduced costs, offering a pay-as-you-grow solution adjusted to your needs.